Guests Operations & Finance Assistant (Front Office & Accounting)

We are seeking a highly organized and detail-oriented Guests Operations & Finance Assistant to join our dynamic team in Badung, Bali. In this hybrid role, you will be the heartbeat of our front office while maintaining meticulous financial records. You will bridge the gap between our guests and our financial team, ensuring a seamless experience for all. Our company, Pengiklan Anonim, is a growing hospitality business with a strong focus on customer satisfaction and operational excellence.

As a Guests Operations & Finance Assistant, you will handle daily front office operations, including check-ins, check-outs, and guest inquiries. You will also manage our accounting tasks, such as invoicing, expense tracking, and financial reporting. This role offers a unique opportunity to grow your skills in both front office management and accounting, with the potential to advance into more senior roles within our organization.

📋 Tanggung Jawab Pekerjaan

• Manage front office operations, including guest check-ins, check-outs, and inquiries.
• Process and reconcile daily transactions, ensuring accuracy and compliance with accounting standards.
• Maintain and update guest records, reservations, and billing information.
• Prepare and submit financial reports, including invoices, expense reports, and bank reconciliations.
• Collaborate with the finance team to ensure timely and accurate financial documentation.
• Assist in the preparation of monthly and annual financial statements.
• Support the front office team with any additional administrative tasks as needed.
• Ensure compliance with all company policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in front office operations or accounting, preferably in the hospitality industry.
• Proficient in using Microsoft Office Suite, particularly Excel for financial tracking and reporting.
• Strong attention to detail and ability to work in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to handle guest inquiries professionally.
• Knowledge of accounting principles and practices, including basic bookkeeping.
• Ability to work both independently and as part of a team.
• Fluency in English and Bahasa Indonesia is a plus.
• Valid certification in hospitality or accounting is a plus.

🛠️ Keahlian

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