Claim Manager (General Insurance) - Pasar Polis Indonesia

Pasar Polis Indonesia is seeking a skilled Claim Manager (General Insurance) to lead the management of complex insurance claims with precision and expertise. In this pivotal role, you will collaborate closely with Underwriting, Risk Management, Legal, Reinsurance, and Customer Service teams to ensure smooth and efficient claim processing. Based in Jakarta Selatan, you will play a crucial role in maintaining the company's reputation for excellence in claims handling.

As a Claim Manager (General Insurance), you will be responsible for overseeing the entire claims process, from initial reporting to final settlement. You will work with various stakeholders to resolve claims quickly and fairly, ensuring customer satisfaction and compliance with insurance regulations. This role offers a unique opportunity to grow within a dynamic and supportive environment, with the chance to develop your leadership and technical skills in the insurance industry.

📋 Tanggung Jawab Pekerjaan

• Oversee the entire claims process, ensuring timely and accurate resolution of insurance claims.
• Collaborate with Underwriting, Risk Management, Legal, Reinsurance, and Customer Service teams to manage complex claims.
• Conduct thorough investigations and assessments of claims to determine liability and coverage.
• Negotiate with claimants and third parties to reach fair and mutually acceptable settlements.
• Monitor and analyze claims data to identify trends and areas for improvement.
• Ensure compliance with insurance regulations and company policies.
• Provide training and guidance to junior staff to enhance their skills and knowledge.
• Maintain strong relationships with external stakeholders, such as law firms and medical providers.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Insurance, Business Administration, or a related field.
• Minimum of 5 years of experience in claims management, with a focus on General Insurance.
• Strong knowledge of Indonesian insurance regulations and best practices.
• Proficiency in using claims management software such as SAP, Guidewire, or SAS.
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving skills.
• Ability to work under pressure and meet tight deadlines.
• Certification in claims management or a related field is a plus.

🛠️ Keahlian

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